I received my ramp but my dog did not take interest in it at all! Any tips?
We’re so sorry to hear that your pup has not yet used the ramp! While most dogs will take to the ramp easily, some do need just a little help, and we have c...
Wed, 17 Jun, 2020 at 11:56 AM
Where are the ramps made?
Our ramps are processed, shipped and inspected with love from our awesome warehouses located in the USA ❤️  We do have parts that are imported from Asia fro...
Wed, 17 Jun, 2020 at 11:57 AM
What are the weight limits for your ramps?
We currently have 2 different size ramps available ☺️ PawRamp Full (best for bed or couch) 4 Heights at 12, 16, 20 & 24 inches  40 inches L x 16 ...
Wed, 17 Jun, 2020 at 12:00 PM
I ordered the PawRamp Lite, but I changed my mind. I want the larger ramp. What do I do now?
We want to make sure your pup gets exactly what he needs! Please contact us at and we’d be happy to help you with your order. 
Tue, 23 Jun, 2020 at 4:32 PM
How much do these ramps weigh?
The PawRamp Lite weighs just at 8 lbs, and the Pawramp Full weighs 11 lbs. They both can be easily stored by laying flat, so it’s easy to put away for stora...
Tue, 23 Jun, 2020 at 4:34 PM
I’ve changed my mind. I want the other size ramp. What can I do?
No problem! We can definitely help you! If the order has not been fulfilled, we can change the order, so please send us a message right away at support@alph...
Tue, 23 Jun, 2020 at 4:35 PM
Does the ramp work for my larger dog?
We actually do have a new PawRamp 2.0 that can accommodate up to 150 lbs! Please visit our product page for PawRamp 2.0.
Tue, 23 Jun, 2020 at 4:35 PM
My puppy peed on the ramp! How do I clean this?
We totally understand, accidents happen! The ramp can be cleaned with any stain and odor eliminator spray, but please make sure it is pet friendly for your ...
Tue, 23 Jun, 2020 at 4:36 PM