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Getting started with us
I received my ramp but my dog did not take interest in it at all! Any tips?
Where are the ramps made?
What are the weight limits for your ramps?
I ordered the PawRamp Lite, but I changed my mind. I want the larger ramp. What do I do now?
How much do these ramps weigh?
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I’m interested in getting an extra carpet replacement for the ScratchyRamp. Do you have those available?
Deluxe Puppy Pee Pads
Your deluxe dog training pads are kind of small. I have a larger dog.
Orders and refunds
How can I get a refund on the ramp?
Why is it only a 30 day return window? I need help with my order after 30 days!
I haven’t received my order yet, it’s been 5 days! Your website says 5 to 8 business days!
I received a promo code. Where do I redeem this on the ordering page?
I noticed my address is incorrect in my confirmation email. Help!
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